Privacy Policy
This policy explains how Sports Complex Booking Portal collects, uses, and protects user information.
Last updated: 14 June 2026
Information We Collect
We may collect your name, mobile number, email address, profile details, booking details, payment transaction details, documents uploaded for verification, and usage information required to provide memberships, venue bookings, and event registrations.
How We Use Information
Your information is used to create and manage bookings, verify user eligibility, process payments, send booking updates, support refund requests, improve services, and comply with applicable legal or regulatory requirements.
Payment Information
Online payments are processed through Razorpay or other authorized payment service providers. We do not store complete card, UPI PIN, net banking password, or sensitive payment credentials on our servers.
Data Sharing
We may share limited information with payment providers, service administrators, verification staff, and legal authorities where required. We do not sell personal information.
Data Security
We use reasonable technical and administrative safeguards to protect user information. However, no online system can be guaranteed to be completely secure.
Contact
For privacy queries, email support@sportscomplex.in or call +91 98765 43210.